POLICIES

Scheduling Policy

Vera Beauty Salon Lash&Brow requires $50 deposit to be paid upfront.

Additional terms and conditions

Deposits help us confirm staffing and also keep clients accountable to their appointments so we can continue to offer consistent, top level master artists. This deposit goes toward your service and is not extra. Please note we have a 48 hour cancellation policy. In some cases, late cancel will forfeit this deposit up to and including full price in the case of last minute cancel and no shows. 


$50 deposit is required for all appointments so we can staff appropriately. Free cancellation and rescheduling is available up to 48hours before your appointment. After that, the deposit is forfeit. Appointments without deposit may be rescheduled, cancelled or booked by other clients. Please apply your deposit within the dame day of booking to avoid this.


If you don't see a time slot that works, please text us at 628-230-1518 as we have clients making changes which might benefit you.  Most clients book fills at the time of check out so do not wait until it is time for your fill, or your favorite artist would have already filled up 2-3 weeks prior. Please arrive on time and without eye makeup. Please book the correct service and should you need support, text us anytime at 628-230-1518 .


Late Policy

If you know you are late to your appointments, please contact us. We will hold the appointment 15 minutes when you noticed us. 


Refunds / Returns

All services and products are nonrefundable.


Reactions and Sensitivities

If you currently are experiencing a reaction from lashes applied at another salon or have had a reaction to adhesive or lashes in the past, we will unfortunately not be able to conduct any services on you. Written permission from a physician is required to proceed with any future services.